Return & Refund
PureVibeStyle Return and Refund Policy
At PureVibeStyle, we are committed to ensuring that you are completely satisfied with every order. Our straightforward, customer-focused Return and Refund Policy is designed to provide you with a smooth and hassle-free shopping experience.
Your Satisfaction is Our Priority
We want you to feel confident and happy with your purchase. If for any reason you are not fully satisfied, you can request a return or exchange within 30 calendar days from the delivery date.
Eligibility for Returns and Exchanges
To be eligible for a return or exchange, please ensure the following conditions are met:
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Item Condition: The item must be in its original packaging, unused, and in the same condition as when you received it.
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Proof of Purchase: A valid proof of purchase, such as an order confirmation email or receipt, is required.
How to Initiate a Return
Initiating a return or exchange is quick and easy:
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Contact Us: Email us at support@purevibestyle.com, provide your order number, and let us know if you would like a refund or exchange, along with the reason.
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Return Authorization: After reviewing your request, we will send you a Return Authorization (RA) number with detailed instructions on how to proceed.
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Return the Item: Carefully pack the item in its original packaging, include the RA number, and send it to the return address provided.
Refund Options
Once we receive and inspect your returned item, we will process your refund immediately. You can choose from the following options:
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Original Payment Method: The refund will be returned to the original payment method used at checkout.
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Store Credit: Alternatively, you can choose store credit, allowing you flexibility to shop again at your convenience.
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible:
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Before Shipping: If the order has not been shipped, we will cancel it and issue a full refund.
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After Shipping: If the order has already been shipped, you can initiate a return once you receive the item.
Contact Us
Our dedicated PureVibeStyle support team is here to assist you at every step. If you have any questions or need further assistance regarding our Return and Refund Policy, please contact us at:
📧 support@purevibestyle.com
Your satisfaction is our top priority, and we are committed to making your PureVibeStyle shopping experience enjoyable and seamless.